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How long does it take for me to receive the product?
Is it possible for me to return the products if I am not satisfied? Is there any refund policy?
Can I get any discount if the quantity I bought is large?
Is it possible for me to change the product?
Can I pay after I receive the product?
Is it possible for us to meet and trade?


How long does it take for me to receive the product?
It depends which shipping method you choose. We provided UPS which might only take 3 working days but you have to pay the shipping cost . And we also provide normal package which might take much longer , but without charge.

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Is it possible for me to return the products if I am not satisfied? Is there any refund policy?
Of course. You can return the product in 14 purchasing days. If you return product within 7 purchasing days it will be 100% refunded. If you return product between 7 days to 14 days it will be 85% refunded. However you have to take responsibility of all the potential cost including shipping , wire cost etc. After 14 purchasing days, no more return request will be accepted.

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Can I get any discount if the quantity I bought is large?
Of course. the discount policy is: Buying more than 5 get 5% off; buy more than 10 get 10% off; buy more than 15 20 get 15%

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Is it possible for me to change the product?
Sure, if you are not satisfied with the one you have you can contact us within 7 purchasing days. And we will change another new one for you. And you even can request return. After 7 purchsing days no change request will be accepted and you can only request for 85% refunded.

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Can I pay after I receive the product?
Sorry, we will only ship after we receive the payment. But don't worry , we guarantee all the product will be on the way for sending in 2 days after the payment has been confirmed.

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Is it possible for us to meet and trade?
We are located in Hong Kong.For customers in Hong Kong, we are available to make an appointment to meet and trade. For customers overseas, I am sorry it's impossible.

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Last Updated: 12 Apr 2007 00:09:45 PDT home  |  about  |  terms  |  contact
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